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Privacy Policy

Effective Date: 1/1/2025

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1. Introduction

CrystalWorX Detailing LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our detailing services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our services.

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2. Information We Collect

2.1 Personal Information

When you book an appointment or interact with us, we may collect personal information such as:

  • Name

  • Phone number

  • Email address

  • Vehicle information (make, model, year, license plate)

  • Address (for mobile detailing services)

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2.2 Payment Information

If you make a payment, we may collect financial information necessary to process your transaction, such as credit card numbers. We use third-party payment processors such as Stripe to handle payments securely.

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2.3 Usage Data

We may collect information about your interactions with our website, including submitted forms and appointment scheduling.

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3. How We Use Your Information

We use your personal information to:

  • Schedule and manage detailing appointments

  • Process payments

  • Communicate with you about our services and promotions

  • Improve our services and website

  • Respond to customer service inquiries

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4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and email marketing services. These parties are contractually obligated to maintain the confidentiality of your information and use it only for the purposes for which we provide it.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as a subpoena or court order.

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5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

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6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate or incomplete information

  • Request deletion of your personal information

  • Object to or restrict the processing of your personal information

To exercise any of these rights, please contact us at crystalworxdetailing@gmail.com.​

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7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this policy and notify you through our website or other means. We encourage you to review this policy periodically for any updates.

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8. Contact Us

If you have any questions about these Terms or our Service, please contact us at:

 

CrystalWorX Detailing LLC
240-888-9606
crystalworxdetailing@gmail.com
https://cwxdetailing.wixsite.com/crystalworx

 

Thank you for choosing CrystalWorX Detailing. We look forward to serving you!

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